Introduction to Change Management
■ Drivers for Change
■ The change Adept Organization
■ Types of change
Dimensions of change
■ Leader Driven
■ Process driven
■ Improvement driven
■ Organizational Renewal
Pre- requisite for change
■ Pressure for change
■ A clear shared vision
■ Capacity for a change
■ Actionable first steps
Resistance to Change
■ Why change doesn’t work
■ Reasons for resistance
Communicating & Implementing change
■ The change transition
■ Communicating the change
■ Clear communication
Change Failure
■ Lack of Political skills
■ Lack of Analytical skills
■ Lack of People skills
■ Lack of System skills
■ Lack of Business Skills