– Importance of Empathy
– Recognizing Emotions
– The jungle communication: why some people are better at connecting
– Emphatic Body language
– A model for better listening
– Communicating compassion when there is NO passion
Empathy at the Workplace
Empathy at the Workplace
Category:
Duration: 2 Days |
Date: 2021 |
Certificate of Completion |
COURSE OUTLINE
LEARNING OBJECTIVES
– Explain why empathy is important
– Describe how tone of voice, pacing, and other verbal cues impact the experience
– Demonstrate reflective listening
– Use techniques for listening better to challenging speakers
– Show compassion for disheartened and confused persons
- Bank Transfer
- Free Runner
- Vodafone Cash
SPECIAL OFFER
Early Bird Registration:
Register and submit fees 2 Weeks before the course start date, and get 10% Early Bird Discount.
Continuing Learners:
- If you booked more than one training program, you will get 10% discount on the training program fees
- If you booked more than 3 training programs, you will get 25% discount on the training program fees.
Refer Friends:
- If you referred any of your friends, both of you will receive 10% discount on the training program fees.
Corporate Offers:
- Early Bird Registration Discount.
- 10% Discount if the company registered for more than one of its employees.
- 15% Discount if the company registered for more than three of its employees.
Duration: 2 Days |
Date: 2021 |
Certificate of Completion |