Empathy at the Workplace

Empathy at the Workplace

Category:
Interpersonal Skills (Public)/

Duration: 2 Days
Date: 2021
Certificate of Completion

COURSE OUTLINE

– Importance of Empathy
– Recognizing Emotions
– The jungle communication: why some people are better at connecting
– Emphatic Body language
– A model for better listening
– Communicating compassion when there is NO passion

LEARNING OBJECTIVES

– Explain why empathy is important
– Describe how tone of voice, pacing, and other verbal cues impact the experience
– Demonstrate reflective listening
– Use techniques for listening better to challenging speakers
– Show compassion for disheartened and confused persons

Payment Options

  • Bank Transfer
  • Free Runner
  • Vodafone Cash

SPECIAL OFFER

Early Bird Registration:
Register and submit fees 2 Weeks before the course start date, and get 10% Early Bird Discount.

Continuing Learners:

  • If you booked more than one training program, you will get 10% discount on the training program fees
  • If you booked more than 3 training programs, you will get 25% discount on the training program fees.

Refer Friends:

  • If you referred any of your friends, both of you will receive 10% discount on the training program fees.

Corporate Offers:

  • Early Bird Registration Discount.
  • 10% Discount if the company registered for more than one of its employees.
  • 15% Discount if the company registered for more than three of its employees.
REGISTER NOW