First Time Manager

Manager Mindset

learn the mindset required for a successful transition from individual contributor to manager

• Transitioning from team member to team manager
• Dealing with former peers
• The characteristics of an effective leader
• The responsibilities of a manager
• ‘Thinking like a manager’

Building and Managing High Performance Teams:

Understanding team dynamics

Bruce Tuckman’s model of team development

• Forming
• Storming
• Norming
• Performing
• Adjourning The role of the leader in each stage

Prioritizing Work:

• Managing time
• Prioritizing the To-do list
• The art of delegation

Coaching and Development:

• The importance of coaching and feedback
• Phases of Coaching
• Motivation & Coaching

Four Conversations Model

learn a highly effective framework for understanding the conversations needed to manage people and performance

• Goal Setting
• Praising
• Redirecting
• Wrapping Up

Four Essential Skills

learn how to have purposeful conversations that create positive, productive relationships

• Listen to Learn
• Inquire for Insights
• Tell Your Truth
• Express Confidence

• Become familiar with the responsibilities and challenges of being a manager, including how to lead and guide a team.
• Demonstrate authority when needed, and learn how to make better decisions after assessing different possibilities.
• Deal with conflicting personalities and help others cooperate as a team.
• Motivate your staff to get the best out of them in an effective and meaningful manner by delegating tasks and developing performance plans to set achievable goals for personal and professional development.
• Organize and lead team objectives efficiently and successfully by engaging the group, getting them to cooperate and productively achieve the goals that had been set for the meeting.
• Communicate effectively with your colleagues and senior managers.
• Lead by setting an example and become more confident and influential in the process.