Manager Mindset
learn the mindset required for a successful transition from individual contributor to manager
- Transitioning from team member to team manager
- Dealing with former peers
- The characteristics of an effective leader
- The responsibilities of a manager
- ‘Thinking like a manager’
Building and Managing High Performance Teams:
Understanding team dynamics
Bruce Tuckman’s model of team development
- Forming
- Storming
- Norming
- Performing
- Adjourning The role of the leader in each stage
Prioritizing Work:
- Managing time
- Prioritizing the To-do list
- The art of delegation
Coaching and Development:
- The importance of coaching and feedback
- Phases of Coaching
- Motivation & Coaching
Four Conversations Model
learn a highly effective framework for understanding the conversations needed to manage people and performance
- Goal Setting
- Praising
- Redirecting
- Wrapping Up
Four Essential Skills
learn how to have purposeful conversations that create positive, productive relationships
- Listen to Learn
- Inquire for Insights
- Tell Your Truth
- Express Confidence