Negotiation Skills

Negotiation Skills

Category:
Interpersonal Skills (Public)/

Duration: 2 Days workshop
Date: 2021
Certificate of Completion

COURSE OUTLINE

1. Introduction

■ What is negotiation?
■ Why negotiate?
■ When to negotiate?

2. Negotiation Strategies

3. Negotiation Models & Human Interaction Paradigms

■ Win/Win
■ Win/Lose
■ Lose/Win
■ Lose/Lose

4. Win-Win Characteristics

5. The Negotiation Game

■ Nash Equilibrium
■ The Prisoners’ Game
■ Negotiation Outcomes

6. Required Communication Skills

■ Non-Verbal Communication
■ Body Language Roles

7. Interpersonal Skills

■ The Driver Style
■ The Expressive
■ The Amiable
■ The Analytical

8. Negotiation Behaviors

■ The Red Behavior
■ The Blue Behavior
■ The Purple Behavior

9. Negotiation Phases

■ Plan
■ Debate
■ Propose
■ Bargain

10. Integrative vs. Positional Bargaining

■ The Best Alternative to a Negotiated Agreement (BATNA)
■ The Worst Alternative to a Negotiated Agreement (WATNA)
■ The Walk Away Position (WAP)
■ Zone of Possible Agreement (ZOPA)

11. Conflict Management

12. Personality & Negotiation

13. Alternative Dispute Resolution (ADR)

LEARNING OBJECTIVES

• Improve your interpersonal skills when dealing with others.
• Develop effective negotiation skills to achieve positive results.
• Apply the best practice model to develop an effective negotiating style.
• Understand basic negotiating concepts.
• Deal with diverse personalities, communication styles, and bargaining power.
• Incorporate a process approach into your negotiation skill set.
• Navigate real-world pressures and challenges to achieve success.
• Leverage your strengths and experiences to deliver productive outcomes.
• Deal with personal attacks and other difficult issues.
• Use the negotiating process to solve everyday problems.
• Negotiate on behalf of someone else.

Payment Options

  • Bank Transfer
  • Free Runner
  • Vodafone Cash

SPECIAL OFFER

Early Bird Registration:
Register and submit fees 2 Weeks before the course start date, and get 10% Early Bird Discount.

Continuing Learners:

  • If you booked more than one training program, you will get 10% discount on the training program fees
  • If you booked more than 3 training programs, you will get 25% discount on the training program fees.

Refer Friends:

  • If you referred any of your friends, both of you will receive 10% discount on the training program fees.

Corporate Offers:

  • Early Bird Registration Discount.
  • 10% Discount if the company registered for more than one of its employees.
  • 15% Discount if the company registered for more than three of its employees.
REGISTER NOW