- Linking sales and customer service
- Know your stuff and your customer
- Create the opportunity
- Matching customer needs
- Handle objections and close the sale
- After sales and follow-up
Retail Selling Skills
Retail Selling Skills
Category:
Duration: 2 Days |
Date: 2021 |
Certificate of Completion |
COURSE OUTLINE
LEARNING OBJECTIVES
- Explain what motivates customers (logical and emotional) to buy or continue to use a product/service.
- Explain four personality styles; identify their own style; and, adapt their style to establish rapport with other personality styles.
- Follow a simple 5-step sales process that will give them the confidence, energy, and focus they need to become successful retail sales professionals.
- Use a powerful sales questioning technique that will enable them to better ask customers around lifestyle needs.
- Overcome common objections and close the sale.
- Make the best out of each interaction with every customer.
Any individual who is working in Sales field or willing to work in Sales Field
- Bank Transfer
- Free Runner
- Vodafone Cash
SPECIAL OFFER
Early Bird Registration:
Register and submit fees 2 Weeks before the course start date, and get 10% Early Bird Discount.
Continuing Learners:
- If you booked more than one training program, you will get 10% discount on the training program fees
- If you booked more than 3 training programs, you will get 25% discount on the training program fees.
Refer Friends:
- If you referred any of your friends, both of you will receive 10% discount on the training program fees.
Corporate Offers:
- Early Bird Registration Discount.
- 10% Discount if the company registered for more than one of its employees.
- 15% Discount if the company registered for more than three of its employees.
Duration: 2 Days |
Date: 2021 |
Certificate of Completion |