The Art of Conflict Management

The Art of Conflict Management

Category:
Interpersonal Skills (Public)/

Duration: 2 Days workshop
Date: 2021
Certificate of Completion

COURSE OUTLINE

– Managing conflict
– Role Theory
– Drama Triangle
– What is difficult about the resolution?
– How to solve conflict

LEARNING OBJECTIVES

– Define confrontation and their role in managing conflict in the workplace to ensure they maximize individual and team performance
– Identify their preferred style/s in influencing others and managing conflict and the additional strategies that they need to use to successfully resolve the conflict situation
– Be able to resolve conflict and confront
– Have identified a plan to apply and enhance their communication skills in the workplace to address existing conflicts

Payment Options

  • Bank Transfer
  • Free Runner
  • Vodafone Cash

SPECIAL OFFER

Early Bird Registration:
Register and submit fees 2 Weeks before the course start date, and get 10% Early Bird Discount.

Continuing Learners:

  • If you booked more than one training program, you will get 10% discount on the training program fees
  • If you booked more than 3 training programs, you will get 25% discount on the training program fees.

Refer Friends:

  • If you referred any of your friends, both of you will receive 10% discount on the training program fees.

Corporate Offers:

  • Early Bird Registration Discount.
  • 10% Discount if the company registered for more than one of its employees.
  • 15% Discount if the company registered for more than three of its employees.
REGISTER NOW