– Managing conflict
– Role Theory
– Drama Triangle
– What is difficult about the resolution?
– How to solve conflict
The Art of Conflict Management
The Art of Conflict Management
Category:
Duration: 2 Days workshop |
Date: 2021 |
Certificate of Completion |
COURSE OUTLINE
LEARNING OBJECTIVES
– Define confrontation and their role in managing conflict in the workplace to ensure they maximize individual and team performance
– Identify their preferred style/s in influencing others and managing conflict and the additional strategies that they need to use to successfully resolve the conflict situation
– Be able to resolve conflict and confront
– Have identified a plan to apply and enhance their communication skills in the workplace to address existing conflicts
- Bank Transfer
- Free Runner
- Vodafone Cash
SPECIAL OFFER
Early Bird Registration:
Register and submit fees 2 Weeks before the course start date, and get 10% Early Bird Discount.
Continuing Learners:
- If you booked more than one training program, you will get 10% discount on the training program fees
- If you booked more than 3 training programs, you will get 25% discount on the training program fees.
Refer Friends:
- If you referred any of your friends, both of you will receive 10% discount on the training program fees.
Corporate Offers:
- Early Bird Registration Discount.
- 10% Discount if the company registered for more than one of its employees.
- 15% Discount if the company registered for more than three of its employees.
Duration: 2 Days workshop |
Date: 2021 |
Certificate of Completion |