Train of the Trainers (TOT)

• Learning Styles and Techniques

– Overview
– Adult learning styles
– Matching teaching methods to learning preferences and situations

• Trainers Presentation/Facilitation Skills

– Overcoming the causes of poor communication
– Aligning vocal, verbal, and non-verbal communication
– Using visual aids
– Facilitating discussions
– Avoiding common pitfalls

• Course Development
– How to create course content using the ADDIE method

• Preparing for a Class

– Preparing Your Lesson
– Using Icebreakers
– Deciding on Presentation Methods
– Using Examples and Analogies
– Using Humor
– Using Visual Aids
– Using the Appropriate Visual Aid
– Dealing with Varying Skill Sets
– Refining Your Plan
– Creating a Learning Environment

• Delivering the Class

– Developing Communication Skills
– Using Your Body Effectively
– Building Rapport with Eye Contact
– Developing Your Voice
– Watching Your Vocabulary
– Active Listening Barriers to Effective Communication
– Beginning the Training Session
– Overview of Questioning
– Understanding Questioning Techniques
– Answering Questions
– Presenting Concepts
– Managing Difficult Behaviors
– Ending the Training Session

• Feedback and Evaluation

– Overview of Feedback
– Types of Feedback
– Guidelines for Giving and Receiving Feedback
– Using Questioning Techniques to Elicit Feedback
– Encouraging Feedback
– End-of-Course Evaluations

• Is able to be an effective trainer and leading a course.
• Understand adult learning principles.
• Utilize training methods to deliver an effective and interesting training program e.g. by demonstration, role play, lecture etc.
• Use exercises, audio and visual aids appropriately.
• Plan and develop training course.
• Deliver the training according to the plan.
• Use presentation techniques and learn how to pace the course.
• Use listening, questioning and observations skills to get the most from the audience.
• Identify and handle crisis in the training room and deal with difficult participants.
• Draw the training to a close using testing and assessing techniques.
• Evaluate training effectiveness and ways to incorporate
training into the workplace.