Training and Development
– Performance management
– Training and development
– Benefits
– Investment or expense
– Competency-based learning
– ADDIE Model
Learning and Motivation
– Learning outcomes
– Learning styles
– Learning theories
– Adult learning theory
– Theories of motivation
– Training effectiveness
Needs Analysis
– Definition, methods and sources
– Needs analysis process
– Organizational analysis
– Task analysis
– Person analysis
– Solutions to performance problems
Training Design
– Objectives
– Purchase-or-design decision
– Training content
– Training methods
Training Methods
– Off the job methods
– On the job methods
– Technology based methods
Training Delivery
– Lesson plans
– Trainers and trainees
– Materials and equipment
– Training site
– Seating arrangements
– Scheduling
– Administration
– Implementing the program
Training Evaluation
– Kirkpatrick Model of measuring training effectiveness
– Barriers to evaluation
– Types of evaluation
Costs and Benefits of Training Programs
– Costing training programs
– Benefits of training programs
– Return on investment